Asseco WAPRO solutions support the management in Toy Planet children shops

MS Systems, a distributor of Asseco WAPRO, has completed a multi-phased implementation of remotely-operated Asseco WAPRO WF-Mag for Windows PRESTIŻ and MiStral Business at Creator Polska, running chains of children shops, Toy Planet and Świat Zabawek Berchet.

Client's profile

Creator Polska is a robust and burgeoning player operating in the toy sector. The company is involved in wholesale and retail sale and runs a chain of several dozens of shops called Toy Planet. The shops are to be found in almost all shopping malls countrywide. Some of them operate in the franchise model.

Creator Polska has been awarded the Gazelle of Business 2010 prize.

"Planet Toy shops were created out of passion. They opened to assist, give advice and make children's dreams come true. Our products meet the stringiest safety and quality standards. Within each product group, we strive to offer a full and exhaustive range of toys. Our customers have immediate access to the latest offer from the European markets. When choosing our products, we are guided by joy, passion and children's expectations. Thanks to that, we keep ahead of the competition and offer the best collection of toy hits. Our shops are not self-service markets because our goal is not only to sell goods, but to furnish a complete service to any client we have - the small and big. We are aware that the prerequisite for your successful business is customer satisfaction and happy, smiling children; therefore, our first consideration is a professional, reliable and properly trained service." - says Jacek Zagrobelny, CEO, Creator Polska.

About the partner

MS Systems is a competent supplier of IT solutions expediting any business management. The company is the authorized distributor of branded Asseco WAPRO solutions. MS Systems specializes in supplying user-friendly and reliable software, high-end computer hardware and inclusive sales systems together with fiscal devices. The company is also involved in across-the-board implementation projects and the development of original applications, reports and analyses. Since 2007, MS Systems has been producing the Mistral software - Internet-based sales and customer service systems for Asseco WAPRO WF-Mag for Windows.

For more information, please visit: www.mssystems.pl and www.mistral.net.pl

Why Asseco WAPRO?

The choice of software by Creator Polska has been determined by the high-end architecture of Asseco WAPRO WF-Mag for Windows, its capacity to operate in a terminal mode and the high system flexibility. What is more, the option of receiving professional support and comprehensive maintenance from a competent distributor of Asseco WAPRO in Lower Silesia - MS Systems has been no less important, both during the pre-deployment analysis, implementation proper and further maintenance.

Implemented solutions

MS Systems has delivered and implemented Asseco WAPRO Sales and warehouse WF-Mag for Windows PRESTIŻ, on-line sales and customer service system Mistral Business, and inclusive application hosting services on the vendor's servers. It has also handled the delivery of fiscal and computer hardware.
A landmark decision was the centralization of data originating in all the stores of the chain in one location. The icing on the cake was the implementation of Mistral Business - an on-line sales system and customer service solution integrated with WF-Mag for Windows.  The implementation services delivered by the integrator, MS Systems company, have been top-rated. The whole process was very efficient, timely and accurate.

The benefits

With all the solutions in place, Creator Polska has unified and centralized key processes of chain of shops management. The new software has enabled the management of any point of sale within the chain from one location. The automation of various business processes has translated into optimized handling time of each point of sale, and offered a quick and targeted response to any mercantile issues in any outlet, regardless of the location. The control and reporting capacity has positively affected the cost optimization.

Owing to the remote work capacity of WF-Mag for Windows, Creator Polska has gained control over business processes, in parallel with effective reporting of sales data, procurement management, order management and employees' authorisations administration. The consolidated system also expedited the opening up of new points of sale and training of employees.

On top of that, thanks to MiStral, the company has automated order processes and debt recovery. Customers have gained access to the purchase and order system 24/7 and can view previously performed operations. Errors have been eliminated that would often arise during telephone order placement.

Summary

Asseco WAPRO and Mistral Business have much contributed to the improvement of the current business of Creator Poland; the company has pressed on the quality and efficiency of its operations. The implementation has pushed the sales up and helped win a new group of satisfied customers, while keeping down operating costs associated with maintaining the mobile workforce